Chegg stock plummets as CEO says ‘the education industry is experiencing a slowdown’

Online education specialist Chegg Inc. highlighted a sudden slowdown in the education industry Monday afternoon, sending its own shares plunging more than 25% and damaging other online-education stocks.

“In late September, it became clear to us that the education industry is experiencing a slowdown that we believe is temporary and is a direct result of the COVID-19 pandemic,” Chegg
Chief Executive Dan Rosensweig said in a statement Monday that included quarterly earnings information showing a surprising decline in subscribers and big miss on the holiday sales forecast.

Chegg was more specific in an investor presentation prepared for Monday’s report, saying “some effects of the COVID-19 pandemic have begun to negatively impact enrollments, student course-loads and quantity of graded assignments,” and Rosensweig also offered more color in a conference call later in the afternoon.

“A combination of variants, increased employment opportunities, and compensation, along with fatigue, have all led to significantly fewer enrollments than expected this semester. And those students who have enrolled are taking fewer and less rigorous classes and are receiving less graded assignments,” he said in a prepared statement. “We believe this is a post-pandemic impact that will affect this school year but is not sustainable for higher education long term.”

Data from the National Student Clearinghouse backed up Rosensweig’s statements. Last week, the educational-data provider said that undergraduate enrollment as of Sept. 23 had declined 3.2% in fall 2021, similar to a 3.4% decline in fall 2020, with much larger drops this year at public four-year colleges (a decline of 2.8% vs. 0.8% last year) and private, for-profit four-year colleges (12.7% vs. 0.3%).

“This is a post-COVID hangover of mental exhaustion, an opportunity to earn more money, a reassessing of their lives, not unlike what you hear going on in the corporate workplace,” Rosensweig said in response to the first analyst question in Mondays’ call. “It just all came together at one time. We didn’t see it happening and it happened.”

That analyst followed up with the CEO to ask if the increasing costs of college are dissuading students from enrolling, which would make this less temporary than Rosensweig was implying.

“What you described I think is accurate, but that’s not what’s happening now. What’s happening now is just millions of students just didn’t go back. I mean, just — even in community colleges alone,” he said, predicting that the trend could reverse with the beginning of next school year, but admitting it was just a guess.

“I would say the duration, we just frankly don’t know,” he said in a later response. “We’re 30 days into seeing this and it’s not that it’s 30 days, to 60 days or 90 days. It’s just this semester. It could be limited to this semester. We could see a whole bunch of people come back in January that just took all the money that they could for the Christmas holidays because Starbucks
is tripling their salaries.”

The earnings report showed that Chegg’s third-quarter revenue came in slightly lighter than expectations at $171.9 million, but the bigger miss came in Chegg’s sales forecast, which called for holiday-season — or finals/midterms-season, in Chegg’s case — sales of $194 million to $196 million. Analysts on average expected third-quarter sales of $173.9 million and fourth-quarter revenue of $241.7 million, according to FactSet.

The company said it had just 4.4 million subscribers, a steep and unexpected decline from the previous quarter’s 4.86 million; analysts on average had expected 4.85 million, according to FactSet.

Online education and other support has experienced a huge uptick in the COVID-19 pandemic, as schools closed and students who felt left behind sought additional resources. Education companies have responded by rushing to Wall Street, which welcomed Udemy Inc.’s initial public offering last week and Coursera Inc.’s IPO earlier in the year.

Coursera IPO: 5 things to know about the online-education company

Chegg reported third-quarter profit of $6.7 million, or 5 cents a share; after adjusting for stock-based compensation and other effects, the company reported earnings of 20 cents a share. Analysts on average expected adjusted earnings of 19 cents a share.

Chegg shares had already taken a hit, falling 29.2% in the past three months after an astounding run-up during the COVID-19 pandemic that took shares from less than $30 to more than $110 at their peak earlier this year. Chegg shares closed with a 5.6% gain ahead in Monday’s regular session at $62.76, then dove to less than $46 in after-hours trading; shares have not traded for less than $50 in any regular session since May 2020.

Other education stocks also declined in late trading Monday, as Stride Inc.
dropped more than 2.5%, 2U Inc.
and Coursera
fell more than 1% and freshly public Udemy
declined about 0.6%.

Clarification: This story previously had an incorrect figure for Chegg’s peak share price. It has been updated.


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